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1. Can I keep my phone number from card to subscription?
Yes, you can.

2. Witch acts are the necessary for activate an Vodafone subscription?
An ID and the space contract in the original form.

3. All Vodafone customers earn loyalty points?
No. Only the clients who have Vodafone subscription.

4. What is the value of loyalty points?
The value of one loyalty point is 0.01 EUR.

5. How do I calculate the value of loyalty points from an invoice?
The points are calculated based on the precending invoice by following formula 3x invoice value( in EURO without VAT).

6. What can I do with the loyalty points?
Loyalty points can be used for the purchase of:
SERVICES: national minutes, subscription discounts, extra option discounts, invoice adjustements
Products: phones, accessories for the phones, prepaid products.

7. What happens if I lose the card with Vodafone subscription?
Call *222 Customer Servicies immediately or go to the nearest Vodafone store and block the lost card.

8. What means GPRS?
General Packet Radio Service - is a technology that allows receiving and transmitting the data using the GSM infrastructure.has a speed transmition of 53.6 Kbps data. Allows access to WAP services, MMS, web browsing, e-mail pop3 access, VPN access, telnet, chat, positioning vehicles.

9. What is the 3G services?
Universal Mobile Telecommunications System, is a GSM network to improve the functionality of much higher speeds up to 384kbps. High quality multimedia services such as Video Telephony, Video Conferencing, Streaming Audio and Video, MMS, Video Monitoring and Video Mail right. Applications with high speed data transfer such as Corporate Intranet / Internet, E-mail Access, File Transfer, Web / WAP Browsing.

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